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長(zhǎng)沙：云手機(jī)頻繁故障要求退款

2024-12-05 16:12:33

一網(wǎng)友反映：我在網(wǎng)上 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">購(gòu)買(mǎi) class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">湖南微算互聯(lián)信息技術(shù)有限公司 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">的 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">紅手指云 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">虛擬手機(jī) class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">兩臺(tái) class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">， class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">每臺(tái) class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">期限為 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">90天，使用期間 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">11 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">月 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">出現(xiàn)故障 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">4 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">次， class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">期間均通過(guò)更換云手機(jī)規(guī)避 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">。 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">與 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">客服 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">溝通， class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">一味讓換機(jī) class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">， class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">沒(méi)有 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">有效 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">的 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">解決方案 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">，我要求退還 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">11月 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">27 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">日以后的款 class="" style="line-height: 1.8; text-indent: 2em; text-align: justify;" data-mce-style="line-height: 1.8; text-indent: 2em; text-align: justify;">項(xiàng)。

12月 3 日，長(zhǎng)沙市天心區(qū)市場(chǎng)監(jiān)督管理局回復(fù)：經(jīng)調(diào)解，當(dāng)事人雙方達(dá)成一致意見(jiàn)，商家同意退款 156元，預(yù)計(jì)本周五退款到位。

湖南日?qǐng)?bào)全媒體記者田燕

責(zé)編：田燕

一審：田燕

二審：鄒儀

三審：鄒儀

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